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The goal of this study was to detect barriers to and opportunities for promoting nearly zero-energy dwellings on the basis of end-user experiences. by studying end-user satisfaction with nearly zero-energy houses. Developments in Germany and Austria (mainly the building of passive houses) are related to the European requirement for the market development of nearly zero-energy houses. POE research from these countries already provides lessons from the projects realised and the Dutch study contributes to this. The study indicates that energy costs associated with a dwelling might be an important aspect. alongside other factors (for example. size. location. neighbourhood and purchase price). which encourage potential residents to choose a nearly zero-energy dwelling. However. the relevance of emphasising energy efficiency or concept branding is limited. End users living in highly energyefficient houses are quite satisfied with their dwellings and indicate a high comfort level. findings which could be used as additional arguments in the promotion of such dwellings.
